Our process - How we work

We believe in efficiency and maximizing our resources to provide the best value to our clients.

Discover

We work with our clients to understand their needs and goals.

This involves gather information, try to identity techinical and sometimes non techincal gaps, seek alignment of Yi Lab's strengths with client needs, and explore the feasibility of potential solutions.

Once discovery is complete, we report back with a plan and a budget.

Included in this phase

  • Questionnaires
  • Feasibility studies
  • Employee surveys
  • Proofs-of-concept

Build

Based off of the discovery phase, we develop a roadmap and start working towards delivery.

Deliver

Included in this phase

  • Testing and Training. Test coverage for core workflows, onbarding and training for your team.
  • Infrastructure. Handover the Infrastructure to teams that will be maintaining the project.
  • Support. If longterm support is needed, we can offer a retainer that includes a monthly support plan.

Tell us about your project