Our process - How we work
We believe in efficiency and maximizing our resources to provide the best value to our clients.
Discover
We work with our clients to understand their needs and goals.
This involves gather information, try to identity techinical and sometimes non techincal gaps, seek alignment of Yi Lab's strengths with client needs, and explore the feasibility of potential solutions.
Once discovery is complete, we report back with a plan and a budget.
Included in this phase
- Questionnaires
- Feasibility studies
- Employee surveys
- Proofs-of-concept
Build
Based off of the discovery phase, we develop a roadmap and start working towards delivery.
Deliver
Included in this phase
- Testing and Training. Test coverage for core workflows, onbarding and training for your team.
- Infrastructure. Handover the Infrastructure to teams that will be maintaining the project.
- Support. If longterm support is needed, we can offer a retainer that includes a monthly support plan.